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THE J.E.R.N.E. METHOD

Choose the care. Navigate the journey.

JERNE helps travelers explore care in Mexico and coordinates the next steps around the provider they choose. Licensed providers make every clinical decision and confirm treatment and pricing.

Start with care, destination or timing, there is no single route.

The five stages

  1. JJOURNEY

    Tell us the care category, destinations and timing you are considering.

  2. EEXPLORE

    Browse provider information and destination options, or ask a coordinator to help narrow the field.

  3. RREVIEW

    Save and compare options, then submit a consultation request for human review.

  4. NNAVIGATE

    Your coordinator tracks the request, provider response and next action in My JERNE.

  5. EEXTEND

    Continue with traveler-visible updates and follow-up coordination as services are confirmed.

Available in the MVP today

  • , Care and destination search
  • , Save and compare providers
  • , Five-step consultation request
  • , JERNE reference number
  • , Case status and coordinator next action
  • , Traveler-visible activity updates
  • , Saved preferences and inline edits
  • , Request withdrawal

Partner-dependent or planned

  • , Flight and accommodation booking
  • , Ground transportation booking
  • , Secure clinical-document exchange
  • , Nursing and rehabilitation booking
  • , Insurance product offers
  • , Final travel itinerary and boarding documents

These capabilities are not live today and depend on confirmed partners.

JERNE does not diagnose, approve treatment, provide medical clearance or promise coverage. JERNE is not an emergency service.